This privacy policy (“Privacy Policy”)governs the collection, storage, transfer and utilization of the information of the User (collectively referred to as “User Information” or “your information”), which shall include such information (“Personal Details”), that may be collected by via the www.flywork.io website (“Website”).

This Privacy Policy shall be read with the Terms and Conditions. The words and phrases with initial letter capitalized, wherever used in this Privacy Policy, shall have the meanings as specified in this Privacy Policy or the Terms and Conditions respectively. Please read this Privacy Policy carefully as it contains important rights and obligations of the User. By accessing, using or providing such Personal Details to us you acknowledge and agree to the terms of this Privacy Policy and the Terms and Conditions of the Website.

1. What information do we collect from you?

We may collect User Information, which is not Personal Details, including, without limitation, the type of browser you use, the device from which you access the Website, the time and date of access, the pages of Platform you visit, the number of times you visit Platform, the User preferences including external links that you access. 

We may ask you to provide Personal Details including but not limited to name; contact information which shall include e-mail, mobile number under ‘Contact Us’ section . You acknowledge and agree that the Personal Details given by you under the ‘Contact Us’ section shall be collected, stored and utilized us for contacting you.

2. How do we collect your information?

The User Information, which is not Personal Details, shall be collected through session cookies that shall expire when your browsing session ends. You may choose to accept or decline cookies. You may, accordingly, modify your browser setting to decline cookies. By accessing the Website, you authorize us to collect, receive, possess, store, deal or handle the User Information in accordance with this Privacy Policy.

3. Why do we collect your information?

We collect your information for the following purposes, namely: 

We primarily collect User Information to enhance the quality of service and experience. 

We may use the User Information provided by you to conduct background verification(s) at any time, at our sole discretion. 

We shall use the contact information provided by you to reply to the messages sent by you under the ‘Contact us’ for the purposes of soliciting and/or facilitating the sale of our platform. 

We may use the User Information collected for research and data analysis. Further, notwithstanding anything to the contrary, we shall have the right to collect and analyze data and other information relating to the provision, use and performance of various aspects of our services, related systems and technologies (“Application Usage Data”), and we will be free, irrespective of the termination of your Platform account, to (i) use Application Usage Data to improve and enhance our services and for other development, diagnostic and corrective purposes in connection with our services and other offerings, and (ii) disclose Application Usage Data solely in aggregate or other de-identified form in connection with our services. No rights or licenses are granted except as expressly set forth herein.

4. When can we disclose your information?

Subject to the terms of this Privacy Policy, we does not sell, rent or otherwise share the User Information with any third-party who is not our affiliate, without your consent.

We may be required, under the law or by law enforcement officials, to disclose User Information. In such an event, notwithstanding anything mentioned in the Terms, Privacy Policy or anywhere on Platform, we may access, use, share, preserve, transfer and/ or disclose User Information to such law enforcement officials, when we reasonably determines it is necessary and appropriate.

5. How do we ensure the security of your information?

a. Reasonable Security Practices

We implement security measures designed to protect User Information from unauthorized access, loss, use, alteration and storage using standard, industry-wide, commercially reasonable security practices and procedures as required by applicable law, including, without limitation, encryption, firewalls and SSL (Secure Socket Layers).

We will be storing the User Information in Amazon Web Services or such other similar data storage and hosting service as decided by us.

b. Disclaimers

You acknowledge that by using Platform, you understand and agree to assume the risks involved in your usage of Platform. You acknowledge that no security system is impenetrable and therefore, we do not guarantee, in whatsoever manner, the security of the database; and User Information you provide to us, you do so at your own risk. We do not take responsibility and disclaims all liability, in whatsoever manner, towards the manner or purpose of collection, storage, disclosure and safeguards ensured in relation to the information collected by the Users, by means other than that of Platform. We do not guarantee that User Information will not be intercepted while being transmitted over the internet or any other modes of wireless communication. We endeavor to keep the User Information secure, however, do not guarantee protection against accidental disclosure or unauthorized acts by third-parties.

6. When can we transfer your information?

In the event, we undergo a merger, acquisition or dissolution, you hereby, consent to the transfer of the User Information to another person or entity, as the case may be. You hereby, agree and acknowledge that we may transfer User Information to our licensors, affiliates or the vendors for the purposes as mentioned above and for providing services to us under an agreement.

7. Changes to this Privacy Policy

We reserve the right to update or make changes to this Privacy Policy, from time to time. We will notify you of such updates and modifications. Your continued usage of Platform, pursuant to such changes, shall be deemed as acceptance of such changes. The changes made to this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy. Therefore, we advise you to periodically check for notifications from us and review the ‘Privacy Policy’ section of Platform for the latest information and updates.

8. Grievance Redressal Mechanism

In accordance with the applicable law, the name and contact details of the Grievance Officer are provided below:

Roopa P. Doraswamy

E-mail: roopa@flywork.io

9. Contact Us

If you have any queries regarding this Privacy Policy or the security and privacy practices and procedures implemented by us, please get in touch with us using the ‘Contact us’ section of Platform.